MOSKEYS ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.moskeys.com] or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

  1. Information We Collect

We may collect information in the following ways:

1.1. Personal Information

When you engage with MOSKEYS, such as creating an account, making a purchase, or subscribing to our services, we may collect personal data, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely by third-party payment providers)

1.2. Automatically Collected Information

We automatically collect certain information when you visit our website, such as:

  • IP Address
  • Device and browser type
  • Operating system
  • Access times and pages viewed
  • Referral source (e.g., how you were directed to our website)

1.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. These help us understand user behaviour, preferences, and performance analytics.

  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process transactions and deliver products or services.
  • To send you updates regarding your orders or services.
  • To manage your account and provide customer support.
  • To communicate with you about promotions, offers, or news related to MOSKEYS.
  • To analyze user behaviour for website improvements and personalized content.
  1. Sharing Your Information

We may share your personal information with third parties only in the following cases:

3.1. Third-Party Service Providers

We may share your data with service providers that help with payment processing, order fulfilment, and email marketing. Examples include:

  • Payment gateways (e.g., Stripe, PayPal, Razorpay, Paytm)
  • Analytics services (e.g., Google Analytics)
  • Shipping services

3.2. Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or law enforcement).

  1. Security of Your Information

We implement reasonable measures to protect your data from unauthorized access, use, or disclosure. This includes:

  • Encryption of sensitive data (e.g., payment information).
  • Secure servers and firewalls.
  • Regular security reviews and updates.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.
  • The right to correct any inaccurate or incomplete information.
  • The right to request the deletion of your personal data.
  • The right to object to or restrict the processing of your data.

To exercise these rights, please contact us at [email address].

  1. International Transfers

If you are accessing our services from outside of [country], your data may be transferred to and processed in other countries. We ensure that such transfers comply with applicable privacy laws and that your data is protected.

  1. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +91 78539 20826
  • Address: Plot No. 493/3986, Buxi Bazar, Cuttack, Orissa 753001