Shipping Policy for Moskeys.com

 

At Moskeys.com, we strive to deliver your orders promptly and efficiently while ensuring a seamless shopping experience. Below is our comprehensive shipping policy:

  1. Processing Time
  • Orders are typically processed within 24 hours (excluding weekends and holidays).
  • Orders placed after [specific cut-off time, e.g., 3 PM] will begin processing on the next business day.

 

  1. Shipping Options and Delivery Times

We offer the following shipping options:

  • Standard Shipping: 10-12 business days
  • Express Shipping: 5-7 business days

Delivery times may vary based on your location and chosen shipping method.

 

  1. Shipping Charges
  • Shipping fees are calculated based on the weight of the package, delivery location, and chosen shipping method.
  • For orders exceeding INR 3000, we offer free standard shipping within INDIA.

 

  1. Tracking Your Order
  • Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the status of your delivery via our logistics partner's website.

 

  1. International Shipping

For international orders:

  • Delivery times and costs vary based on destination and customs procedures.
  • Customers are responsible for any customs duties, taxes, or additional fees incurred.

 

  1. Order Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions
  • High order volumes during peak seasons
  • Unexpected courier service disruptions

If your order is delayed, please contact us at [email protected] for assistance.

 

  1. Address Accuracy
  • Please ensure that the shipping address provided at checkout is complete and accurate. Moskeys.com is not liable for orders shipped to incorrect or incomplete addresses.

 

  1. Undeliverable Packages

In cases where a package is returned to us as undeliverable:

  • We will notify you to arrange re-shipment (additional fees may apply).
  • Alternatively, you can request a refund for the order amount (minus shipping costs).

 

  1. Contact Us

For any shipping-related inquiries, feel free to contact our customer support at [email protected] or +91 78539 20826

 

Thank you for choosing Moskeys.com. We appreciate your trust and are committed to ensuring your orders reach you swiftly and safely!